Please consult the terms and conditions in this refund policy carefully before placing an order with Clicks Creative. Upon placing an order, the customer agrees to comply with all terms and conditions set out in this refund policy.
If you have any questions or concerns regarding this refund policy, please contact a member of the team at Clicks Creative for clarification.
Clicks Creative promises to pay a full refund of the original purchase price only in the event that we are unable to deliver the products or services promised. Where Clicks Creative promises to deliver specific products or services within a specific time frame, the customer will be entitled to a refund if we do not deliver as promised.
However, our refund guarantee only applies in instances where the products or services promised cannot be delivered. If Clicks Creative successfully delivers the products and services as ordered by the customer, the customer will no longer be entitled to a refund - in full or in part.
In addition, refund requests must be submitted before the commencement of the delivery process. If you are dissatisfied with the services provided by Clicks Creative and wish to terminate the project, you are entitled to do so only before delivery of the order commences. After which, you will no longer be eligible for a refund.
Please note that while Clicks Creative stands by the quality of the products and services we provide, we are not able to offer any assurances regarding the subsequent performance of your website or online business. Due to the dynamic and unpredictable nature of the digital landscape, it is impossible to make specific or concrete guarantees regarding the immediate or long-term performance of the products and services we provide.
The customer, therefore, accepts that irrespective of the outcome, Clicks Creative accepts no responsibility or liability for the subsequent performance of its customers’ websites and online businesses. We simply deliver the products and services our customers request in a timely manner and at an agreed price.
If you have any questions or concerns regarding this refund policy or any of the terms and conditions set out on our website, please contact the Clicks Creative team before proceeding.
