At Clicks Creative, we understand and acknowledge the fact that people sometimes have second thoughts about their online purchases. We also appreciate that where digital marketing is concerned, you may need a little extra time to decide the best way forward.
That’s why we offer a flexible cancellation policy on all products and services provided by Clicks Creative. After placing your order, you’ll have a 12-hour cooling-off period during which you can cancel or amend your order at any time, without incurring any penalties.
Please note that after this time, the delivery of your order will commence, and you will no longer be eligible for a refund. If you have any questions or concerns regarding your order during this time, be sure to contact a member of the team at Clicks Creative at your earliest convenience.
Refund requests received after this initial 12-hour cooling-off will only be considered in instances where Clicks Creative has been unable to provide the products and services requested by the customer, in accordance with the agreed purchase.
In the unlikely event that we are unable to deliver the products and services you require, you will be entitled to a full refund of the original purchase price.